Launching NetSuite (from QB) on sept 1. Currentl...
# general
s
Launching NetSuite (from QB) on sept 1. Currently using gravity&Authorize for credit card payment/gateway. Have been told authorize does not connect with NS. Looking at Versapay, which doesn't (and may not need to) connect with gravity. Cyber Source is 2nd choice. Any experience with these? Better choices?
l
are you doing subscription payments?
s
I recommend reading this: https://timblairwhite.com/solupay-netsuite-payments-review/ There are definite pros and cons to both Versapay (previously called Solupay before they were acquired) and CyberSource. We have both and have experience with both. Depending upon your use cases, one may work better than the other. Paystand is another alternative that we are looking at now. Stripe is possible too, but they don’t have a tight integration with Netsuite and could be expensive.
s
no subscriptions at the moment, but hope to add those in the future
whoa....that article certainly makes you think twice...
l
so contrasting that - i have actually a successful solupay implementation 🙂
smaller client though
s
I think the key is to know what your needs are and what each is capable of. There were some specific gotchas with Solupay/Versapay that ultimately made it a failure for us. I wouldn’t say their service is bad in general, just that it couldn’t meet our exact needs.
l
EXACTLY THIS ^^^^ 🙂
But I think the negative experiences also speak volumes about how a company conducts itself - unfortunately it is only a 1 sided story
s
Also, that article was written prior to the Versapay acquisition. They may have improved things since then, I don’t know.