trying to use N/email and keep getting this:
{"ty...
# suitescripts
Scruffy
04/12/2022, 5:17 PMtrying to use N/email and keep getting this:
{"type":"error.SuiteScriptError","name":"UNEXPECTED_ERROR","message":null,"stack":["doSendEmail(N/email)","afterSubmit(/SuiteScripts/afterSubmit_newCustomer_Approval.js:31)"],"cause":{"type":"internal error","code":"UNEXPECTED_ERROR","details":null,"userEvent":"aftersubmit","stackTrace":["doSendEmail(N/email)","afterSubmit(/SuiteScripts/afterSubmit_newCustomer_Approval.js:31)"],"notifyOff":false},"id":"9a9b6871-8bf8-46ac-b20c-11a7a2086229-2d323032322e30342e3132","notifyOff":false,"userFacing":false}
What could be the issue?
e
Eric B
04/12/2022, 5:28 PMcheck line 31 of your UE
s
Scruffy
04/12/2022, 5:30 PMthats the start of email.send. Its super bare bones
email.send({
author: senderId,
recipients: recipientEmail,
subject: 'SUBJECT',
body: 'BODY.',
});
Scruffy
04/12/2022, 5:30 PMdefine(['N/record','N/log', 'N/email'], function (record, log, email) {
function afterSubmit(context){
if (context.type !== context.UserEventType.CREATE) return; //Trigger on record CREATE
var objRecord = context.newRecord; //Create object
const newCustId = objRecord.id;
const senderId = "4346"; //senderID of "Don't Reply"
const recipientEmail = "workingemail@asd.com"; //for testing
//let timeStamp = new Date().getUTCMilliseconds();
log.debug({
title: "Checks",
details: "CustID = " + newCustId + "||" + senderId + " " + recipientEmail
});
email.send({
author: senderId,
recipients: recipientEmail,
subject: 'SUBJECT',
body: 'BODY.',
});
}
return {
afterSubmit : afterSubmit
}
});
Scruffy
04/12/2022, 5:31 PMpurpose of this test is just to send an email when i new customer record is created\
s
Sam
04/12/2022, 5:43 PMMake sure senderId and recipientEmail have values
s
Scruffy
04/12/2022, 5:44 PMyea i changed those values for anonymity but recipientID is a valid email i use regularly and senderID is the internal ID of a placeholder Employee i made
s
Sam
04/12/2022, 5:44 PMsenderID looks to be a string, try an integer
Sam
04/12/2022, 5:44 PM4346 instead of “4346”
s
Scruffy
04/12/2022, 5:45 PMI initially did it as an Int but changed it to string to see what happens. Same outcome
s
Sam
04/12/2022, 5:46 PMAre you in production or a sandbox, release prevew, dev, etc?
s
Scruffy
04/12/2022, 5:46 PMproduction
s
Sam
04/12/2022, 5:47 PMHmm I’ve only seen that thrown before when I was in Release Preview because the Email domains do not carry over from Prod like they do to Sandbox
Sam
04/12/2022, 5:48 PMFirst time using N/email?
s
Scruffy
04/12/2022, 5:48 PMdoes the email need to exist witin NS somewhere. Or can it be any valid email
Scruffy
04/12/2022, 5:48 PMyea
s
Sam
04/12/2022, 5:49 PMRight yes, you need to setup your Production environment to send emails
Sam
04/12/2022, 5:49 PMIn NetSuite Help center go to /app/help/helpcenter.nl?fid=book_1556559731.html
Sam
04/12/2022, 5:50 PM“Email for Administrators”
Sam
04/12/2022, 5:50 PMfollow the setup steps, I hope this helps
s
Scruffy
04/12/2022, 5:50 PMAH yes i believe thats it. I disabled outgoing emails because of how much our clients get them as spam
Scruffy
04/12/2022, 5:50 PMThanks
s
Sam
04/12/2022, 5:51 PMYou’re welcome 🙂
s
Scruffy
04/12/2022, 6:00 PMwait i might have jumped the gun. Is there some checkbox in the settings that enables/disables all outgoing emails from our account?
Scruffy
04/12/2022, 6:04 PMi think ill just implement this via saved search notifications. Not really sure whats going on...