I am having a weird issue where if i put in a Hand...
# general
y
I am having a weird issue where if i put in a Handling fee on a quote and then add items and save, the fee disappears, but if i put the Handling Fee last, it stays. is there any way to see what specific script or WF might be clearing that field?
a
You can add a handling fee to your item records so I think NetSuite has a native script that sources the sum of all the Handling fees from items into that handling fee field on the quote I don't think you can remove that Another option would be to create a custom handling fee field on the Quote then use a workflow to take that value and add it to the native handling fee field upon save
y
This is the native handling fee field. It's defaulted to 0 and updated when the quote is put in. I like the workflow idea, I will try that. Thank you