Hey guys - Has anyone come across the following er...
# suite-billing
s
Hey guys - Has anyone come across the following error when trying to work with Suite-Billing in Sandbox? We just installed it last week and are trying to get a feel for the product before we look to implement and keep getting this error (as an Admin) when trying to Create a Subscription - Notice (SuiteScript)
Copy code
{
  "type": "error.SuiteScriptError",
  "name": "EXCEEDED_MAX_FIELD_LENGTH",
  "message": "The field custpage_currency_symbols contained more than the maximum number ( 300 ) of characters allowed.",
  "stack": [
    "createError(N/error)",
    "_renderSbeUi(/SuiteBundles/Bundle 306152/com.netsuite.tbp/src/tbp/ue/tbp_ue_subscription.js:98)",
    "_beforeLoad(/SuiteBundles/Bundle 306152/com.netsuite.tbp/src/tbp/ue/tbp_ue_subscription.js:48)"
  ],
  "cause": {
    "type": "internal error",
    "code": "EXCEEDED_MAX_FIELD_LENGTH",
    "details": "The field custpage_currency_symbols contained more than the maximum number ( 300 ) of characters allowed.",
    "userEvent": "beforeload",
    "stackTrace": [
      "createError(N/error)",
      "_renderSbeUi(/SuiteBundles/Bundle 306152/com.netsuite.tbp/src/tbp/ue/tbp_ue_subscription.js:98)",
      "_beforeLoad(/SuiteBundles/Bundle 306152/com.netsuite.tbp/src/tbp/ue/tbp_ue_subscription.js:48)"
    ],
    "notifyOff": false
  },
  "id": "",
  "notifyOff": false,
  "userFacing": false
}
r
The subscription name field is too many characters
I’m an Admin and implemented back in Nov 2019, if you want to reach out
s
Actually, found out that it was an issue with the SuiteBilling Enhanced UI - We switched to the normal UI and it's working now in Sandbox
👍🏻 1