I need to establish or configure a link in another...
# integrations
d
I need to establish or configure a link in another software to Netsuite client profile. How can I go about it? Is there an Http:// address for NS to place ?
r
do you mean a link to the customer record?
https://<<NS ACCOUNT>>.app.netsuite.com/app/common/entity/custjob.nl?id=<<CUST ID>>
d
Thank you. I have tried the link however the Customer ID is an internal ID which doesn't exist in the other software.
r
how will you link them? external system id, Netsuite ID, or dynmacally like email or something? Netsuite can store the external id and you can write a fast suitelet to take the external id and forward to the customer record.
d
I need to link them through external system id which is a demographic number that both system shares. If I follow your link above , the customer will not be identified
r
if the demographic is in netsuite you can create a fast suitelet that takes the demographic id on the url and forwards the user to the correct customer record.
d
So it needs a script , correct!
Yes the demographics is in the NS pulled from the other software. I need to put a url link in the other software to go to customer record in NS
As the billing / invoicing is done in NS only.
The link will help users to move to NS customer profile quicker
r
then you add link like <suiteltURL>?demoid=123
should be easy
d
How to go about? I'm not sure how to do it
r
are you comfortable programmin javascript?
if not just outsource - should be relatively cheap https://www.upwork.com/hire/netsuite-developers/
d
Thanks man , I appreciate it