We integrate with Okta for SSO. Okta started throw...
# integrationsb
Ben Tanner
12/16/2021, 8:11 PMWe integrate with Okta for SSO. Okta started throwing this error last week. Anyone by chance seen this or similar before? (long shot but trying my luck)
UserImportJob: Error while downloading all users: A SOAP message cannot contain entity references because it must not have a DTDj
jarens
12/16/2021, 8:15 PMCan you see the SOAP envelope? Might be an HTML error response and not the XML document you are expecting.
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Ben Tanner
12/16/2021, 8:20 PMI've looked at the NetSuite logs to see what is being sent. Seems good. IT hasn't been able to provide more detail from Okta but that is a good question for support.
Ben Tanner
12/17/2021, 4:18 PMFYI for anyone stumbling across this - Okta has recognized the problem and is tracking it as a core incident.
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