We are trying to create a Customer record via SOAP API, and we have PRICE LEVEL as a mandatory field. However, if we set the fieldID on the SOAP request, NetSuite rejects it. We've tried with the Price Level InternalID and Name, but the request is always rejected. What am I missing here? Do we need to define the Currency too?

Share the request you're trying

It's via a 3rd part app so cannot get to the code, by this is the error: {"status":{"statusDetail":[{"code":"USER_ERROR","message":"Please enter value(s) for: Price Level","afterSubmitFailed":null,"type":"ERROR"}],"isSuccess":false},"baseRef":null} More Detail

I don't understand. Are you saying that you can't actually modify the SOAP request, and you're asking for help with said request?

I mention SOAP as that is what the integration uses. I'm trying to see if just passing the InternalID is sufficient, but that doesnt seem the case

Let me try a test myself, give me a mo