@Jessica Bickis I haven't used this yet (I have a client that's looking at Bronto now), but Bronto has a NetSuite Connector: https://help.bronto.com/bmp/help-source/concept/c_bmp_connector_netsuite_about.html

Thanks so much! I have been pouring over this, but cannot find the settings to push messages sent back to netsuite -- Just contact record info.