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Hey, has anyone met the issue that SOAP web servic...
# integrations
w
Wendy
07/07/2020, 4:55 AM
Hey, has anyone met the issue that SOAP web service failed to get subcustomer by entityid = (ID CompanyName), but that works for parent company.
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battk
07/07/2020, 5:33 AM
you probably want to take a closer look at its behavior in the ui
battk
07/07/2020, 5:34 AM
you are probably better of using either name or id, not both
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Wendy
07/07/2020, 10:36 PM
Thanks
@battk
. The field on UI - Customer ID (entityid) displays ID and Customer Name, which is not allowed to edit.
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battk
07/08/2020, 1:25 AM
the override of auto generated numbers is controlled by the
Set Auto-Generated Numbers
page
battk
07/08/2020, 1:26 AM
also keep in mind that there is usually 2 different fields for entityid and companyname
battk
07/08/2020, 1:26 AM
the entityid filter searches both
battk
07/08/2020, 1:27 AM
dont make your search value contain both if you want consistent behavior
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Wendy
07/08/2020, 1:58 AM
👍Thanks
@battk
, that explains.
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