Hey, has anyone met the issue that SOAP web servic...
# integrations
w
Hey, has anyone met the issue that SOAP web service failed to get subcustomer by entityid = (ID CompanyName), but that works for parent company.
b
you probably want to take a closer look at its behavior in the ui
you are probably better of using either name or id, not both
w
Thanks @battk. The field on UI - Customer ID (entityid) displays ID and Customer Name, which is not allowed to edit.
b
the override of auto generated numbers is controlled by the Set Auto-Generated Numbers page
also keep in mind that there is usually 2 different fields for entityid and companyname
the entityid filter searches both
dont make your search value contain both if you want consistent behavior
w
👍Thanks @battk, that explains.