has anyone run into difficulty importing a sales o...
# integrations
a
has anyone run into difficulty importing a sales order via Celigo before, when mapping the billing address country? i'm trying to map 'United States' to "Bill To Country (Name)" and it returns INVALID_KEY_OR_REF "Invalid country reference key United States."
r
@Mannan
👍 1
m
Hey Alex, NetSuite would be expecting 'USA' as the value instead of 'United States'. Would you be able to map that and give that a go?
a
interesting @Mannan thanks - my CSV file (exported via FTP site) has "United States" as the value - how can we get from there to a correct mapping in Bill To Country? I was expecting internal ID to be "US" and Name to be "United States", not "USA"
is this the same for other countries as well? i.e. what is the Name value for "Canada"?
alternatively, how can we get a lookup from "United States" to "US?" (for internal ID) -- there is no "Country" list I can see in the lookup record list
@Mannan meanwhile I tried your suggestion and received the following: "Invalid country reference key USA."
let me try "US" now...
m
We do have options within the 'field mappings' to perform transformations so you could effectively change A-> 1 and B-> 2 etc
Also, there's a custom record available through the NetSuite bundle (20038) called 'Celigo Import Lookup' which houses a few basic address transform tables and you can add as many as you'd like to it, just ensure that the 'External value' column is unique
a
I'll take a look, thanks
that helps, thanks again
m
Anytime!