Have a scenario where user needs to push a PO in A...
# csvimports
j
Have a scenario where user needs to push a PO in ASAP and is getting the error Invalid item reference key [product SKU] for subsidiary 3. The item and subsidiary are active. At this time, we can't pivot to using Internal ID, since that would mean re-thinking the process and there isn't time for that at the moment. Thoughts on how to correct this?
s
if it is says invalid for subsidiary 3, that means that item is not used by subsidiary 3, go on the item record and verify that, if the same item is sold/used by all subsidiary, just check the box that says all subs
k
it is likely related you are not using internal IDs and NS does not read your file properly.
j
We use External ID. The items did not have that. Thanks!
👍🏻 1
I am not sure why we didn't pivot to Internal ID, but that was a decision made before my time.
k
yeah…. bring that External ID field in the header and make it mandatory - that will solve it!