hey y’all - true or false - unapproved invoices (r...
# armp
PaulJ
12/16/2021, 9:32 PMhey y’all - true or false - unapproved invoices (running through a custom workflow) should NOT trigger rev rec plans for items set to generate plans on billing?
PaulJ
12/16/2021, 9:36 PMto be clear, I’m seeing that they do, but I’m REALLY hoping that’s a whoopsie somewhere in my config and not something that everyone is just ‘used to’
a
Aries
12/16/2021, 9:45 PMIt shouldn’t, but ARM may not know how your custom workflow works. So your invoice does not have a GL impact at this point, correct?
Aries
12/16/2021, 9:55 PMIf your invoice has zero impact on GL and it still creates revenue plan, in theory, it shouldn’t, otherwise, you will have an Unbilled Receivable balance unnecessarily when you recognize your revenue and timing on invoice approval has a factor.
p
PaulJ
12/17/2021, 2:19 PMthis is super dumb. Correct, there’s no GL impact to the invoice but there is a plan and it can be recognized. It gets included in unbilled, which I guess is TECHNICALLY correct….and then I expect that if the invoice ever gets approved it corrects itself….but damn.
PaulJ
12/17/2021, 3:09 PMamazing….even REJECTED invoices will process all the way through rev rec and reclassification. 🤮
k
Karina
12/17/2021, 3:43 PMinteresting. you may have some sort of workflow or script that bypasses the approval - I would look for it
a
Aries
12/17/2021, 5:16 PMI would say this is a defect, but this may be a standard behavior (meaning NS Product Management didn’t incorporate invoice approval to the design) so NS Support will tag it as enhancement :/
Aries
12/17/2021, 5:18 PMThey might have designed the billing trigger on invoice record creation and not invoice posting.
p
PaulJ
12/17/2021, 8:50 PMwow. There’s an accounting preference for this (Require Invoice Approval when Revenue Plans are created on billing) that (insanely) defaults to no. It’s in the documentation for accounting preferences but there don’t appear to be any Suiteanswers articles that refer to it.
k
Karina
12/18/2021, 12:07 AM@PaulJ - and you think this is the reason RAs are created on unproved invoices? hmm…. I have never had this preference as an issue one way or another..
p
PaulJ
12/18/2021, 12:09 AMHi Karina. Yes. I believe that if that preference is unchecked AND you have items that create rev plans on billing AND you have an invoice approval workflow then revenue plans and JE’s can be created on Unapproved or rejected invoices.
k
Karina
12/18/2021, 1:20 AMoh, the approval WF - so your invoices are getting approved? if you have trigger as Billing only posted invoices create rev arr, the other ones simply do not exist as far as RA sees them. I would check that rev arr and trace back
p
PaulJ
12/18/2021, 6:44 PMActually based on my experience and testing I observed the opposite. UNLESS I set that accounting preference. If it is NOT set, rev plans are created following invoice CREATION, not approval/posting. Are you seeing something else? Curious about how the invoice approval wf is built in that case…