Month end chaos has begun and we discovered our credit memos are posting in positive amounts rather than negative. We think this is due to introducing revenue events into the process. For every credit line, we create a revenue event, which then makes the revenue plan. But the plan is posting like it were an invoice, so the JE is crediting revenue and debiting deferred. Why is this happening??

Are you not using native CM capability of creating RAs? how is your rev event set up?

We are but there is a script also in place that i think is the issue. I'm talking with the consultant today and will confirm what this issue is!