Hmmm….here’s a fun one. Sales Order generates Rev...
# arm
p
Hmmm….here’s a fun one. Sales Order generates Revenue arrangement, but on Invoice generated from SO, user adds an additional item/charge. LOOKS like no revenue arrangement is generated off the invoice for the new item so it just posts to Deferred and sits there waiting. Is this a known issue? Clearly the process SHOULD just be to adjust the sales order to add the new line but the scenario is adding monthly usage to a subscription invoice so it’s all on the same invoice. Any ideas?
scratch that. I’m dumb. Invoice with new line generates revenue arrangement only for that line. issue was my date filters on the update rev arrangements page. All good
👍🏽 1
s
yeah if the souce is different, it will end up creating new arrangements by default. However you can manually (or using a script these days) merge the arrangements if it requires any sort of bundled allocation.