<@U5ENDR0E9> - many, many reasons. Is this JUST s...
# armk
Karina
04/18/2020, 4:09 PM@ajrey77 - many, many reasons. Is this JUST started happening, i. e. it was fine before but today it broke?
a
ajrey77
04/20/2020, 6:22 PMKarina,
ajrey77
04/20/2020, 6:23 PMIt looks like we were okay up until the beginning of March and then it started to unset Term in Days. Now the ARM update Revenue Arrangements process sets the term in days field and then unsets it.
k
Karina
04/21/2020, 12:25 AMare you using a different item? sounds like rev rec rule on item has changed
a
ajrey77
04/21/2020, 10:37 PMItems haven’t changed and the rules assigned to the items haven’t changed.
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Karina
04/22/2020, 12:57 AMsomething did change though. Do you know what that is?
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ajrey77
04/22/2020, 5:33 PMThis is affecting multiple items. I have confirmed that the Rev Rules have not changed and the items have not changed.
The only other thing could be ARM preferences. I will check and see if there have been any changes.
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Karina
04/22/2020, 5:41 PMwell, there isn’t ARM preference that would do this. 😞 . I’ll ask around to see if anyone knows