anyone here ever upgraded an non-OW account to one...
# oneworldc
cashtexas
01/02/2021, 9:38 PManyone here ever upgraded an non-OW account to oneworld? this client has been on the system for 20 years and is looking to segment their business.
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PNJ
01/02/2021, 9:40 PMI recall someone on here saying it’s easy these days, as non-oneworld accounts now have a single invisible subsidiary in the background. Am sure someone with knowledge will reply though :)
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cashtexas
01/02/2021, 9:45 PMyeah i just read on the user group that NS requires the customer to have a sandbox account. not sure yet if they do or if this is still a requirement.
cashtexas
01/02/2021, 9:47 PMi'm interested particularly if there is any charge involved since ALL accounts are OW-enabled now and you can have unlimited subs in the same country/currency. i will def post when i find out. I asked the client to reach out to their sales rep. Another option that could work is just doing custom segments.
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C_Billings
01/03/2021, 1:47 AMONEWORLD is a different pricing tier
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cashtexas
01/03/2021, 6:59 PMfor sure if it is multi-currency and multi-country. but its included in all newly-provisioned accounts and is unlimited for 1 country/1 currency (i believe)
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KevinJ of Kansas
01/04/2021, 6:59 PMYou will have to do a sandbox to turn on one world - though the process is significantly easier since NS effectively made all accounts one world accounts with the subsidiary field buried.
KevinJ of Kansas
01/04/2021, 7:00 PMThings to check/fix would include taxes/CC processors/COA/Items - but that's mostly about what you need your account to look like after it's all done - that said, you definitely want to test it all because taxes not working can bring you to a grinding halt.
KevinJ of Kansas
01/04/2021, 7:00 PMHad a client turn it on in production without fully testing everything in sandbox and had to emergency fix it - that said, it was fortunately only a couple hours for me to get everything fixed once I figured out what happened.
KevinJ of Kansas
01/04/2021, 7:02 PMThat said - don't forget about subsidiary restructure/hierarchy change needs in testing. Again - it's a lot easier than it was, but still dangerous.
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