Hi does anyone know how to create custom fields fo...
# beginnersl
Luis Gabriel
04/13/2019, 1:32 AMHi does anyone know how to create custom fields for a customer addressbook?
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Vtor
04/13/2019, 4:13 AMHi there,
Navigate to Customization > Forms > Address Forms and you can add it on the form settings from there. It’s similar to how you add fields to custom records
Vtor
04/13/2019, 4:14 AMYou can also get to it from lists records fields > other record fields and choose the address record type from the drop down
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KevinJ of Kansas
04/13/2019, 4:32 PMAren't you limited to one custom address form per country?
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Vtor
04/14/2019, 2:10 AMon the address form customization screen the country choice is a multi-select. my company does give the US & Canada each their own custom form, and then all other countries besides them shares a third custom form
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KevinJ of Kansas
04/14/2019, 5:49 AMRight, but I don't believe you can have two US customer forms
KevinJ of Kansas
04/14/2019, 5:49 AMEr... custom
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Luis Gabriel
04/14/2019, 9:40 PMill try it. thanks!
Luis Gabriel
04/14/2019, 11:25 PM@Vtor i added the field to the form but when adding a new address the field is not showing in the form. it is set to be shown in the form properties and the field is applied to the form as well. what am i doing wrong?
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Vtor
04/14/2019, 11:50 PMjust tested out adding one myself and works perfectly fine... i added it to one of my existing custom address forms, and filled out the settings like this
Vtor
04/14/2019, 11:50 PMmessage has been deleted
Vtor
04/14/2019, 11:55 PMif it is on a form other than your default country form, you'll have to enter the country first to trigger the form change before it shows up. for example, our address form defaults to United States. So, if I were to apply the field onto a custom address form that only applies to Canada or another country, I will have to go to my address entry, and change the country over to Canada before I see my new field.
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Luis Gabriel
04/15/2019, 12:04 AMyeah it is for mexico. im checking the form buy going into a customer record and trying to add and address. the form defaults to mexico as the country but no custom fields are shown 😞
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