@Nik when you say admin account, do you mean the user with

-5

? Or is there a seperate admin account?

User with -5 Here -5 is administrator role Internal id

Yes, I meant that one. And @D17339, the internal id for administrator role is 3. Here -5 is the internal id of the first Netsuite Administrator.

Thanks all for your help. After looking into this more, I didn’t realise the ID had to be of a active user. I’ve then created a user of netsuite@domain and used that ID. Thanks for your help!