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Copied this bit of code from another template but get the below error. your reference number is<b> ${case.company?keep_before(&#39; &#39;)} </b><br /> any ideas why?

Then, it should be &lt;b&gt; ${case.company?keep_before(' ')} &lt;/b&gt;&lt;br /&gt;

ah right - you are right, it's just ' '. When I save the editor converts it to &amp;#39; &amp;#39; and I must replace this with ' ' before saving! thanks for that