I am struggling to understand the print language behavior of packing slips.... In our European subsidiary we have customers with German French and English set as their language in NS. If I am printing Sales Orders for these customers and their language doesn't match my user account I get the "Print in Customers Locale" option and a German customer gets all the field labels translated to German in their print out - perfect. However an Item Fulfillment linked to an Sales Order that works like this does not have the "Print in Locale" option... Within the template I can check the customers language all good IE

<#if record.entity.language = 'German'>Packzettel<#elseif record.entity.language = 'French'>Bon de Livraison<#else>Packing Slip</#if>