@J-Mack That's a pain - I'd go back to them and find out if you can use ISO20022 xml format instead. If you use that one, you can get 90% of what you need directly from a template that comes included with the Advanced EP bundle & it's super easy to set up. If you're stuck with the Citi format for whatever reason I can't help much, but I would just check that all your freemarker functions are set up to pull in the transaction data - for example: