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has anybody had an issue with adding fields and a new subtab on a custom record that throws an error saying the subtab doesn't exist? it's only on an install base that had a preexisting install

is it a suiteapp or an account customization?

sometimes I see errors like that when the app id isn't configured everywhere

yes. I pull the record directly from netsuite. If i install the field without the subtab and then do a second install with the subtab on the field it works fine or if it's a new install, it is fine. it's only an update where the subtab doesn't yet exist yet

```
 &lt;subtabs&gt;
    &lt;subtab scriptid="tab_353_t2034515_572"&gt;
      &lt;tabparent&gt;&lt;/tabparent&gt;
      &lt;tabtitle&gt;Flux Analysis Rules&lt;/tabtitle&gt;
    &lt;/subtab&gt;
&lt;/subtabs&gt;
&lt;customrecordcustomfields&gt;
    &lt;customrecordcustomfield scriptid="custrecord_nact_recon_fluxfreq"&gt;
      &lt;accesslevel&gt;2&lt;/accesslevel&gt;
      &lt;allowquickadd&gt;F&lt;/allowquickadd&gt;
      &lt;applyformatting&gt;F&lt;/applyformatting&gt;
      &lt;checkspelling&gt;F&lt;/checkspelling&gt;
      &lt;defaultchecked&gt;F&lt;/defaultchecked&gt;
      &lt;defaultselection&gt;&lt;/defaultselection&gt;
      &lt;defaultvalue&gt;&lt;/defaultvalue&gt;
      &lt;description&gt;&lt;/description&gt;
      &lt;displayheight&gt;&lt;/displayheight&gt;
      &lt;displaytype&gt;NORMAL&lt;/displaytype&gt;
      &lt;displaywidth&gt;&lt;/displaywidth&gt;
      &lt;dynamicdefault&gt;&lt;/dynamicdefault&gt;
      &lt;encryptatrest&gt;F&lt;/encryptatrest&gt;
      &lt;fieldtype&gt;SELECT&lt;/fieldtype&gt;
      &lt;globalsearch&gt;F&lt;/globalsearch&gt;
      &lt;help&gt;&lt;/help&gt;
      &lt;isformula&gt;F&lt;/isformula&gt;
      &lt;ismandatory&gt;F&lt;/ismandatory&gt;
      &lt;isparent&gt;F&lt;/isparent&gt;
      &lt;label&gt;Flux Frequency&lt;/label&gt;
      &lt;linktext&gt;&lt;/linktext&gt;
      &lt;maxlength&gt;&lt;/maxlength&gt;
      &lt;maxvalue&gt;&lt;/maxvalue&gt;
      &lt;minvalue&gt;&lt;/minvalue&gt;
      &lt;onparentdelete&gt;NO_ACTION&lt;/onparentdelete&gt;
      &lt;parentsubtab&gt;&lt;/parentsubtab&gt;
      &lt;rolerestrict&gt;F&lt;/rolerestrict&gt;
      &lt;searchcomparefield&gt;&lt;/searchcomparefield&gt;
      &lt;searchdefault&gt;&lt;/searchdefault&gt;
      &lt;searchlevel&gt;2&lt;/searchlevel&gt;
      &lt;selectrecordtype&gt;[scriptid=customlist_nact_reconciliations_freque]&lt;/selectrecordtype&gt;
      &lt;showinlist&gt;F&lt;/showinlist&gt;
      &lt;sourcefilterby&gt;&lt;/sourcefilterby&gt;
      &lt;sourcefrom&gt;&lt;/sourcefrom&gt;
      &lt;sourcelist&gt;&lt;/sourcelist&gt;
      &lt;storevalue&gt;T&lt;/storevalue&gt;
      &lt;subtab&gt;[scriptid=customrecord_nact_recon_rules.tab_353_t2034515_572]&lt;/subtab&gt;
    &lt;/customrecordcustomfield&gt;
&lt;/customrecordcustomfields&gt;```
Snippet out of the custom record xml

Hmmm, i'm not sure then. That is very odd