Got a notification from webstorm that there was an...
# sdfr
rustyshackles
08/13/2021, 5:17 AMGot a notification from webstorm that there was an update to the plugin so I updated it. After the update if I try the
Update With Account Object Copy code
There was an error when communicating with the server. Check your user credentials. If your login uses token-based authentication, issue a new token.s
Selcuk Dogru
08/13/2021, 8:41 AMIt maybe caused by different version on your SDF Plug-in and your NetSuite account. It is recommended not to upgrade your SDF plug-in before your account is upgraded.
a
Ali Syed (NS DevTools QA)
08/13/2021, 10:53 AMNo, this is not releated to difference in versions.
How did you create your authid?
Browser based or Save token? @rustyshackles
Ali Syed (NS DevTools QA)
08/13/2021, 10:55 AMI suppose you are using save token option.
If yes, when you click on
New my access tokensuitecloud developmentn
NickSuite
08/13/2021, 3:36 PM@rustyshackles this is happening with me on the latest webstorm and SDF plugin versions. I have discussed this with @Ali Syed (NS DevTools QA) and he said he will look into this.
NickSuite
08/13/2021, 3:36 PM@Ali Syed (NS DevTools QA) note that @rustyshackles has generated new tokens as well but they didn't work as well.
r
rustyshackles
08/13/2021, 8:56 PMI did select
suitecloud developmentrustyshackles
08/13/2021, 10:17 PMI tried uninstalling then installing the
SuiteCloud Development Integrationw
wbermudo
08/14/2021, 4:55 AMHi, got the same issue today - is there a workaround at this time for this?
TIA
a
Ali Syed (NS DevTools QA)
08/14/2021, 9:08 AM@wbermudo do you have multiple installations of webstorm?
w
wbermudo
08/14/2021, 1:10 PMI only got two, the latest and 2019, I used the JetBrains toolbox to install both.
a
Ali Syed (NS DevTools QA)
08/14/2021, 5:18 PM@wbermudo This seems weird. Some people are reporting this issue. All of them have multiple webstorms.
Can you try downloading the latest one directly from jetbrains. And install the lates plugin and see if you can reproduce this issue.
I have tried and i can't reproduce it
w
wbermudo
08/15/2021, 3:46 AMill try your suggestion tomorrow, apologies was out to today. Thanks for getting back to me/us.
wbermudo
08/15/2021, 2:22 PMI am still getting:
When I do Via browser-based authentication:
"The authentication process failed. The server returned an error or could not respond. Review your authentication details and try again.
Error details:
Invalid login attempt."
When I do via Saved TBA Token:
"The token could not be validated. The authentication details are not valid or the server could not respond. Review your authentication details and try again.
Error details:
Invalid login attempt."
wbermudo
08/15/2021, 2:41 PM@Ali Syed (NS DevTools QA) - I did some further digging, I think the error is only happening on Sandbox accounts. I tried switching to different production instances (4 of them) and every single one return a compare file success response, but when switch to sandbox equivalent for each account - I got "Error: There was an error when communicating with the server. Check your user credentials. If your login uses token-based authentication, issue a new token." and same with adding new tokens for Sandbox accounts.