Anybody run into this before? Can't add / authenti...
# sdft
The Usual Suspect
07/30/2021, 3:55 PMAnybody run into this before? Can't add / authenticate with a singular production account but can with all other accounts including their sandbox. Its rejecting the token for some reason. Forgive the sloppy account cover up, my IT team hasn't given us access to download a better annotation tool so I have to get by with the snipping tool
c
CD
07/30/2021, 4:05 PMAnything in the login audit trail? You can add extra columns to it to get the exact error(s)
m
Mike Robbins
07/30/2021, 4:19 PMYeah, I have the same issue with one sandbox account. Here’s what I see in the login audit trail:
Mike Robbins
07/30/2021, 4:19 PMmessage has been deleted
Mike Robbins
07/30/2021, 4:30 PMAnd that answered it for me. Navigate to Setup > Integrations -> Manage Integrations. Click Show Inactives. Click “SuiteCloud Development Integration”. Click “Edit”, Change State from “Blocked” to “Enabled”. Click “Save”.
All good for me now, thanks for the tip @CD
c
CD
07/30/2021, 4:31 PMAwesome
t
The Usual Suspect
07/30/2021, 6:02 PMoh let me give this a try
The Usual Suspect
07/30/2021, 6:27 PMOh you got to be kidding me
c
CD
07/30/2021, 6:35 PM😂