hi everyone, also <@UAA1TMMTR> and <@UAFDQ8W8Y> I’...
# sdf
c
hi everyone, also @Albert Margarit (NS Eng Lead) and @Mariano Saenz (NS Eng Lead) I’ve been getting
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Preview "/Users/christopherw/Workspaces/netsuite".
The remote server returned an error:

<https://system.eu1.netsuite.com:443/app/suiteapp/devframework/idepreviewhandler.nl> - Gateway Time-out
pretty much everyday for a week. is this a known issue or something i should report to the proper channels?
m
Please file a case with Support. I don't think it is a known issue. I'll check with Albert and the team. 1. Are you executing the "Preview" command? 2. Do you experience it for any other commands? 3. How often? 4. Have you tried different projects and different sizes? 5. Have you tried different accounts?
c
1. I am running deploy, which triggers the Preview/Validate 2. Import and list commands works file. 3. Happens pretty much all the time now. Was sporadic. 4. All projects are effected. 5. All accounts are effected.
I’ll file a case now
l
Hi, we met same issue today, we followed documents to create a SDF developer role to fix this
c
funny enough, I am actually using the SDF developer role for this. made a few weeks ago, working fine up until last week
@erictgrubaugh i saw a reddit post where you got this same issue. any resolution?
e
No active resolution. It just magically "went away", and I have seen it since on various accounts.
c
so my coworker in europe was able to push the same SDF project
same account, same role, different employee emails
totally different continent
leads me to believe it’s maybe a routing issue for auth?
b
I have the same issue just started today 😞
c
i think the root cause for my timeouts during Deploy is the Preview step. NS Support is saying to uncheck/check the Give Access field on the user. this didn’t work for me. with no other options at my disposal, i have to depend on my overseas colleague to deploy the projects remotely 😕
looks like this is directly related to the size of the project you are trying to push and the length of remote system timeout (i.e. NetSuite has a 3 minute window for timeouts, and validation/preview takes longer than 3 minutes for some unknown reason. it used to take very little time at all, and now it is taking an absurd amount). @Mariano Saenz (NS Eng Lead) @Albert Margarit (NS Eng Lead)
yep, just verified it’s size of total project folder 😕
b
It is a bit more complex than that. It is not only the size of the project but the size on any folders you have in your project. As soon as I add node_modules to my project the plugin times out. But why would the plugin try to look into anything else than Objects, AccountConfiguration and FileCAbinet...
a
Hello folks, sorry for the late reply, I was out for some time. Did you guys file an issue/case?
c
@Albert Margarit (NS Eng Lead) Yes, I did. It’s located on your side here:
Defect 481103 :  SDF > Import large file into SDF > Gateway timeout
my recommendation was to create an
.sdfignore
similar to
.gitignore
that allows you to exclude project dependent files that should not make it to NetSuite.
a
Yep, that would be great. We definitely need to work on having a better process to decide what's shipped to the server when validate/deploy are executed. We are aware of it!
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