Happy new year everybody!!! Here’s a quick one. ...
# projects
p
Happy new year everybody!!! Here’s a quick one. I’m finding that the ‘Actual Work’ system-calculated field on projects is not ignoring rejected time entries. Is there a workaround for this OTHER than deleting the rejected time entries? Worth submitting a case or no?
k
You could probably create a saved search field to get a result that excludes rejected time entries.
My guess is that is expected behavior that the native field includes that.
p
yup. absolutely. Just wondering why the standard field doesn’t OR if there’s a way to MAKE it do that.
k
I wouldn't count on a way to make it do that.
p
Issue with using a saved search field is that it doesn’t fix the ‘remaining work’ calculated field being incorrectly calculated, so now I’m playing whack a mole with native fields/reports
k. thanks Kevin. Always appreciate your insights
k
I can't speak to why - or if it's actually the expected behavior - you can certainly submit a case/look at the user guides/field help to validate
I find in many cases calculated fields are different than what client expects - and then I get to play whackamole with my own calculated fields.
p
FWIW - confirmed with NS this isn’t standard behaviour. enhancement request to have a calculated field produce an accurate result…. smh