An invoice created from a sales order will not, an...
# inventory
k
An invoice created from a sales order will not, and requires a fulfillment to decrease inventory
t
@KevinJ of Kansas - The invoice is coming from the IF that is associated with the SO, that is not considered a stand-alone invoice correct ?
k
Correct, this would not be a stand alone invoice.
t
In fact the invoice says it was created from my SO102xxx - so in this case you are saying it "should not" remove inventory correct ?
k
correct
t
Have you ever seen an instance of this happening? I wonder if we have manipulated invoicing somehow... I just started a new job this is my 2nd week just learning their environment right now and of course get this handed to me by the CFO to research lol smh..
In any case thank you very much that is extremely helpful, I at least know what I can look for to compare. Thanks again!
k
I'm not sure why the invoice would show on the report. It's plausible there could be a COGS adjustment hitting on that transaction so it's not actually changing inventory on hand depending on if there were deleted transactions that cause the item to go to 0 on hand. Unlikely though unless the deleted transaction was dated after the fulfillment and before the invoice
When you pull up the invoice can you screenie the GL impact?
t
Sure one sec
Also my current qty on hand shows -136 for the item in question
k
That seems like a call to NS support
Did the user potentially remove and replace the items on the invoice?
Do the sales order lines show that they have been invoiced? Or is there more than one invoice on the SO?
So if you remove the lines and add them back it will break the link to the sales order, resulting in standalone type behavior
👍 1
t
ah okay, NS Support called me talking to them now
Looking at the invoice it does not look like the item was removed and re-added, thats actually what NS Support wanted me to check, they are taking it offline to investigate
Also the SO is showing partially billed there is definitely more than 1 invoice on this SO
Gotta get to a meeting, I will let you know what happened in the end if you are interested. Thanks again you always have great insight.
m
Does the invoice have anything under qty ordered for that line? Each if the invoice shows a created from link, that could be for other lines and could still contain stand alone lines as well
t
@michoel I will double check that right now, thanks for the tip
@michoel we dont have 'qty ordered' specifically on our results.. Here's the main columns...
m
I think Qty Remaining might show 0 for linked lines, and be empty for standalone lines. I'll check on my account when I get in in a bit.
Here's what I am talking about. I took an existing linked invoice and added a line directly on the invoice, so just the bottom line is stand-alone
message has been deleted
message has been deleted
On the GL impact you can see only the bottom line hit cogs and inventory because the other lines impact happened on the fulfillment
t
Thank you @michoel and @KevinJ of Kansas - We found that a user did delete a line after all from the Invoice which triggered the COGs on the invoice for that item. Question, which transactions should COGs be reported on?
I know that COGs can be SET with Item Receipt, Assembly Build and Inventory Adjustment
But where else should we NOT be seeings COGs (such as invoices, since we do not do standalone invoices here)
k
I'm not sure what you mean
t
Should we see COGs on the GL impact of a PO ? SO ? etc
k
generally you would see COGS on the Item Fulfillment. However, COGS adjustments can be performed on any inventory impacting transaction.
t
Okay that makes sense
k
The system performs COGS adjustments
those are typically done when your inventory hits zero
i.e. "I was negative and now I'm not, so now I know what COGS to use.
👍 1
t
Is there a NetSuite book you'd recommend that goes over all of this in more depth ? Just so I can fill in my knowledge gaps
Actually I think I found what I need - Item Record Management Guide goes over Item Costing
Thanks again guys, sorry i'm such a n00b lol 🙂