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does the request follow all the guidelines in Fields in SOAP Web Services

here is the sample request body

<purchaseRequisitionItem xsi:type='tranPurch:PurchaseRequisitionItem'>
<item xsi:type='platformCore:RecordRef' internalId='722'/>
<description xsi:type='xsd:string'>Test ACS 2</description>
<estimatedRate xsi:type='xsd:double'>500.00</estimatedRate>
<estimatedAmount xsi:type='xsd:double'>500.00</estimatedAmount>
<options xsi:type='platformCore:CustomFieldList'>
<customField scriptId='custcol_location' xsi:type='platformCore:SelectCustomFieldRef'>
<value internalId='6' xsi:type='platformCore:ListOrRecordRef'/>
</customField>

that doesnt look correct

Hello, sorry for the noob question. what do you mean by custom fields are supported first?

not all records support custom fields

I was able to get the record but the field is not showing. the custom field is populated on the UI

thats evidence that custom fields are not supported for purchaseRequisitionItems

hmmm.. that's weird. i tried on another account and I was to populate the custom field using this request i'm not sure if this issue is account specific

<itemList xsi:type='tranPurch:PurchaseRequisitionItemList'>
                    <purchaseRequisitionItem xsi:type='tranPurch:PurchaseRequisitionItem'>
                        <item xsi:type='platformCore:RecordRef' internalId='4'/>
                        <quantity xsi:type='xsd:double'>2</quantity>
                        <options xsi:type='platformCore:CustomFieldList'>
                            <customField scriptId='custcol5' xsi:type='platformCore:SelectCustomFieldRef'>
                                <value internalId='1' xsi:type='platformCore:ListOrRecordRef'/>
                            </customField>
                        </options>
                    </purchaseRequisitionItem>
                </itemList>

is that custom field actually an item option?

how do I know if a field is an Item option.apologies if im asking a lot questions