Does anybody understand what this error could mean...
# suitetalkapif
fojas
04/13/2020, 6:28 PMDoes anybody understand what this error could mean? I pulled up the item in the Netsuite UI and it is in subsidiary 1. Is there something that I am missing?
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<platformCore:statusDetail type="ERROR">
<platformCore:code>INVALID_KEY_OR_REF</platformCore:code>
<platformCore:message>Invalid item reference key 408 for subsidiary 1.</platformCore:message>
</platformCore:statusDetail>fojas
04/13/2020, 9:34 PMi tried this and this is for sure not the solution. https://netsuite.custhelp.com/app/answers/detail/a_id/91035/kw/Invalid%20item%20reference%20key%20&/related/1
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battk
04/13/2020, 10:22 PMgeneral debugging step is to recreate the record in the ui using the same role and form
battk
04/13/2020, 10:23 PMif the item is not an option, then its missing something
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fojas
04/14/2020, 4:25 PMah. thanks for that. Something is misconfigured and I cant add those items into an invoice. I’ll keep digging around. I appreciate the help.
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battk
04/14/2020, 4:41 PMcommon causes are inactive item, classification related fields (subsidiary, class, location, department) or the item filter of the form