I am looking to automate creation of Item Receipt and Cash Refund transactions (via workflow) for RMA's meeting certain criteria. Is this possible only utilizing Workflows only, or does this also require a 'Workflow Action Script'?
a
AI1
01/10/2022, 11:35 PM
I think it would require a custom action script. The action you are looking for is the Transform record action which only works on very limited transaction pairs
Like SO to Invoice etc
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j
Justin
01/14/2022, 1:55 PM
It was resolved without any scripting, admittedly by a consultant and not myself 🙂. Upon creation (or viewing/editing) RMA, a 'Transform Record' action type is used, and Record Type 'Item Receipt' was selected from a dropdown menu under Parameters.