Hi all, I created a workflow to control approval on Vendor Return Authorization record.
The workflow transitions to states fine. and there is no issues. But when the workflow reaches the Approved stage the transaction status remains as Pending Approval. I followed the instructions in SuiteAnswers Id: 96709 but no success.
Any ideas?
n
Netsuite Tragic
09/17/2021, 12:04 AM
can you show which field you are trying to set? NS is inconsistent on these fields. There is Status, Order Status, Approval Status, probably others.
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Merk
09/17/2021, 3:53 AM
@Netsuite Tragic Here is the field that I try to change. There is no Status in my Set Field Value dropdown 🤔 But like you said there's Approval Status and Order Status. I used them both, but they do not have Pending Return
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Netsuite Tragic
09/17/2021, 10:42 AM
That's the Order Status field. I just did an adhoc workflow which successfully changed the Return's status. The issue is that "Pending Receipt" is not an available selection in Workflows. SA96709 is trying to work around it by working backwards ie defaulting Pending Receipt and Unapproving some. You could move your complete process to a script or SA 74919 gives you a code snip that you could use to script a Workflow action.
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Merk
09/17/2021, 2:33 PM
Thank you @Netsuite Tragic I will that a go. You're correct the workflow so doesn't give me the internal ID of B. So that's the solution