Is it possible for a workflow to update a field an...
# suiteflowm
michoel
03/02/2021, 10:23 PMIs it possible for a workflow to update a field and then return an error? I tried doing putting the actions in separate states, and it looked like it was working but now stopped for some mysterious reason.
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jen
03/03/2021, 1:23 AMis it still updating the field, and just not returning the error anymore? Or is the wf just not running at all.
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michoel
03/03/2021, 1:27 AMIf I have the return error action then it will show an error but not update the field. If I remove the return error, then the field updates as expected
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jen
03/03/2021, 1:31 AMcan you post a screenshot of the WF state?
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michoel
03/03/2021, 1:35 AMSure, these on the workflow states involved
michoel
03/03/2021, 1:36 AMmessage has been deleted
michoel
03/03/2021, 1:36 AMmessage has been deleted
michoel
03/03/2021, 1:36 AMmessage has been deleted
michoel
03/03/2021, 1:37 AMI've put the set field value in a separate state hoping that would allow the field update work and it did seem to in one sandbox, but when I deployed to different sandbox it stopped working
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jen
03/03/2021, 1:54 AMAre you setting value on an existing (already saved) record?
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michoel
03/03/2021, 1:54 AMYes
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jen
03/03/2021, 1:54 AMI have had issues with that before but I think only on pageload
jen
03/03/2021, 1:55 AMdoes it work on a new (create) record?
jen
03/03/2021, 1:55 AMwhat do the logs show?
jen
03/03/2021, 1:55 AM(wf logs)
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michoel
03/03/2021, 1:57 AMLogs show that it transitioned to set field value state correctly
michoel
03/03/2021, 1:57 AMThe logs don't have anything about Show Error Message State, but the error message is getting displayed
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jen
03/03/2021, 2:04 AMI don’t see anything in the log for the SET FIELD VALUE action though
jen
03/03/2021, 2:04 AMwhat’s the condition on the SET FIELD VALUE? Is it correct?
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michoel
03/03/2021, 2:04 AMNo conditions
michoel
03/03/2021, 2:04 AMThe condition is on the transition to that state
michoel
03/03/2021, 2:06 AMIf I disable the show error message I get three entries in the workflow history and field is updated as expected
michoel
03/03/2021, 2:06 AMmessage has been deleted
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jen
03/03/2021, 2:07 AMthat’s SO weird
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michoel
03/03/2021, 2:07 AMmessage has been deleted
michoel
03/03/2021, 2:07 AMmessage has been deleted
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jen
03/03/2021, 2:08 AMhard to tell what’s happening without seeing the rest of the transitions - it’s like it’s somehow skipping that step.
jen
03/03/2021, 2:08 AMI would try disabling transitions (all) then gradually add back in
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michoel
03/03/2021, 2:09 AMyeah though I think I'm going to give up and convert this to a script
michoel
03/03/2021, 2:10 AMthanks for your help
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jen
03/03/2021, 2:12 AMyeah though I think I’m going to give up and convert this to a script
jen
03/03/2021, 2:12 AMusually my approach 🙂
jen
03/03/2021, 2:12 AMI hate workflows
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michoel
03/03/2021, 2:13 AMlol i've definitely stretched this one way beyond what a workflow should be doing
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