struggling to get a WF triggered. We have cases created (pushed into by Celigo) and a script triggers to create a prospect record since the company field is required on a case record. Tried all trigger points but haven't got the WF triggered- anyone, see why this might be?

Context should actually be web services if it's celigo

Even if the context shows as Suitelet in system notes?

I've been seeing context incorrectly recorded as Suitelet when things are done via web services lately.

@mg2017 I assume that means you also have configured a real-time export for NetSuite on the Celigo side. What “Execution context” have you set there?

Celigo configured the flow. Where can i check to verify? In any case i was under the impression leaving out a specific context should mean the trigger should excute on any context. The WF excutes if i edit the prospect record, just not at the point of creation.

@mg2017 if it’s a custom flow, you can go the NetSuite listener:

I actually don't see the options you see. I also looked at a custom flow, but again didn't see the option in your screen shot. Must be missing something.

Check the role you're using for the application. Make sure it has the correct security access, access to any custom forms associated, etc.

@mg2017 hard for me to tell from that. Could you please raise a Support ticket if you haven’t already?