I've created a single state workflow that automate...
# suiteflow
f
I've created a single state workflow that automate the process of emailing customers. Now we have an issue if the user has 2 emails what happens there.
j
@FAgudelo the native netsuite customer record only has a single email field. If you have other emails stored in the contacts or a custom field, you will need to specifically reference those in your workflow as the place to send an email.
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f
I do have one question can I email soneone with a custom field email and not the standard netsuite email field ?
j
Yes. Options are: specific recipient, free form address, or from a field on a record. Also you can manually fill in the CC or BCC fields.
Also, you can create another whole email action that hits another recipient, free form address, or from field.
f
well I ment to say if i created a custom field with the email type there is that a possibility ?
j
Yeah
I don't think there's an email field type that holds multiple emails, but if you created a couple of fields you could do it
f
Thanks so much James !
j
I think there's a free bundle out and about that does something similar
let me see if I can find it...
@FAgudelo maybe not exactly what you want (and it's a bit dated) but worth checking out since it's free. "Send Transactions to Multiple Emails WF" Bundle ID 19285.
f
thanks 🙂