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Hey, I am new to workflow. I want to schedule email to salesrep 3 times an hour. This all has to be done when a new Quote is created. I am able to send email at after submit but not able to schedule it. Can anybody help?

you probably will have problems trying to schedule 3 times an hour.

workflows can be setup to be scheduled to run at the *:00 or *:30

if you upgrade to suitescript, you can do *"15 and *:45. so at best every 15 minutes

set the RECURRENCE to 3 after an hour of delay?

i think you've already seen from the options of those fields that they dont offer minute level precision

recurrence would be used if you wanted to email multiple times on a recurrent schedule

okay.. can you help me set up a workflow....
which sends emails to the salesrep of the customer as a quote record is created.
leave 3, I just want the email to be scheduled. Thanks

I am also creating a Phone call record on that state. after that I want to send email to salesrep

if you dont care about scheduling, you can just use the send email action and dont choose a scheduled trigger

let me make it more simple, I am making a phone call record on aftersubmit. after that I want to schedule the email to salesrep. lets make it every 30 minutes.

thats not one of the options you have for scheduling an action

or you can schedule it to run at a certain time

if you want to email based on a schedule like every 30 minutes, you may need a workflow whose initiation is scheduled instead of event based

then what is the purpose of schedule trigger?

does send email comes under those different types?

if you want netuite's reasoning, checkout: <https://system.na0.netsuite.com/app/help/helpcenter.nl?fid=section_4103059488.html>

hey, probably I am too noob to get it. Thanks a lot, man for giving your time.