Have a scheduled workflow that pulls any active cu...
# suiteflow
j
Have a scheduled workflow that pulls any active customer record, looks the value of a custom field driven by a saved search (with store value unchecked) and then populates a hidden field with the value, so it can be used on a saved search. However, I am receiving two errors: "please enter a valid email address" and "record has changed"--the email field is not being touched by this workflow nor is email required on customer records. Any idea why these keep cropping up? It appears to be working otherwise.
j
Have a look at the field sendtransactionsvia. The record could have "send transactions via email" checked. No clue otherwise, I'm afraid
j
Thank you. It is not checked, unfortunately.
j
Has the customer got "allow login" enabled? That's the only other situation I can think of where an email address is required
t
@J-Mack could there be another script or workflow running in the background? Something is updating and submitting the record before you actually submit it in the user interface. I would love to take a look at it if you think that would be helpful.