Help. I have been trying to get a custom record which I have set the parent up as case and customer to automatically pull the customer from the case. The goal is to have it work while a user is on the case and then in the subtab filling in the line for the custom record. I figure it wont pull until the case has been created and the case number has been created. However, even set field value after submit does not pull the customer from the new case. It only works when the case already exists and I click "New custom record" in the subtab of the case. Is there a way to do this without scripting?