New State Transition Tool
The 2018.2 release includes a state transition tool that you can use to change the current state of an
active workflow on a record outside of the standard workflow execution. Use the state transition tool
when a workflow is out of sync with the record on which the workflow is running, or if a workflow gets
stuck in a state on a workflow execution path. You should use the state transition tool as a solution to a
workflow problem and not as a way to regularly execute workflows.
The state transition tool is an extension of the mass update tool and supports bulk transitions on
multiple records. To use the state transition tool, you must have permission to edit the type of record
on which the workflow executes. You also must be logged in as Administrator or with a role that has
the Mass Updates and Workflow permissions.
The state transition tool is available on the Mass Update page. The state transition tool is also available
when you create transitions and actions in workflows.
For more information, see the help topic Mass Changes or Updates.