https://netsuiteprofessionals.com logo
Title
d

Dominic B

02/03/2021, 11:50 AM
If it's production, much more than 2 hours to resolve and you should at least be able to claim a service credit according to the new SLC we got this morning,
b

blue

02/08/2021, 2:05 PM
Just curious, what is the service credit used for actually?
l

Lee Hopper

04/17/2021, 11:09 AM
LOL. That is a joke, you will get a few penny's off your next bill...
d

Dominic B

04/19/2021, 3:47 PM
I'd assume the credit it prorated based on the outage time vs your annual cost. That's certainly what I'll be looking for as soon as we have cause to claim.