Enhancement 180667 > Setup > Users/Roles >...
# defectss
scottvonduhn
08/14/2019, 7:09 PMEnhancement 180667 > Setup > Users/Roles > Manage Roles > Edit a custom role > History tab > Be able to see a history logged for changing permissions on custom records
Changes made in any Custom Record via Role Record is not being logged in System Notes nor History Tab.
Currently this Enhancement is assigned to a specific Engineer already and it is possible that this will be available in the future.
scottvonduhn
08/14/2019, 7:11 PMApparently, when adding permissions to a custom record type on a custom role, there are no System Notes or History logged. Even if you are looking right at the custom role or record type you can't see what permissions changed or when. Has this always been the case?
k
KevinJ of Kansas
08/15/2019, 12:27 AMI imagine it would be. NS isn't great at firing things off for a related record from the first.
KevinJ of Kansas
08/15/2019, 12:28 AMI thought the custom record permissions on the custom record is newish- like 2-3 years or so?
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scottvonduhn
08/15/2019, 1:14 AMI don't know. It's just odd that opening a role, editing it, and saving changes to it doesn't show up in the history or system notes at all. It would for a standard record type or list, but for custom record types it just doesn't care.
k
KevinJ of Kansas
08/15/2019, 1:19 AMWait - so it's not logging the role change at all on the role when done from the role?
KevinJ of Kansas
08/15/2019, 1:19 AMOr not logging it on the role when you do the update from the custom record?
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scottvonduhn
08/15/2019, 1:51 AMThe former - it's not logging the role change at all on the role when done from the role.
So, our Admins edited a custom role (from the role page), added edit permissions to a custom record type, and saved the role. Then, nothing showed up in the system notes or history (it showed the last change as being in April). Just to be sure, Admin 1 then edited the role and removed the permission and saved it, then Admin #2 re-added the new permission, and it still wasn't logged.
We could all swear that this used to be recorded somewhere, but NetSuite claims it has never worked and is an enhancement. Sometimes their support has me questioning my own memories at times.
k
KevinJ of Kansas
08/15/2019, 1:56 AMI can't say I have ever seen a custom record get logged but I can also say I have never had a good reason to check it. I can take a peek and see if any of the ones I've changed over the last couple months show anything
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scottvonduhn
08/15/2019, 1:57 AMit's a custom record that is part of our billing bundle, which is why we care about access to it.
k
KevinJ of Kansas
08/15/2019, 1:57 AMIt could be because the custom record permissions are actually stored on the custom record itself
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scottvonduhn
08/15/2019, 1:57 AMthat's true. we can check there as well. support didn't mention that as a workaround.
k
KevinJ of Kansas
08/15/2019, 1:58 AMHave you tried a direct system notes search of a few record types related to permissions?
KevinJ of Kansas
08/15/2019, 1:59 AMCould be like system notes for features. Stored but no where to see it because it's almost a subrecord
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scottvonduhn
08/15/2019, 1:59 AMno. i'm not an admin in Production, so i'll have to have one of my two Administrators try that search tomorrow.
scottvonduhn
08/15/2019, 2:01 AMthanks for the suggestions, though! I am curious to see if it is stored anywhere. it should be.
k
KevinJ of Kansas
08/15/2019, 2:02 AMI'm about to try it
KevinJ of Kansas
08/15/2019, 2:03 AMdefinitely not logged
KevinJ of Kansas
08/15/2019, 2:04 AMand to make it easy - i used a demo account with no activity and then made a permission change
KevinJ of Kansas
08/15/2019, 2:08 AMinterestingly, even a regular permission change doesn't result in a system note
KevinJ of Kansas
08/15/2019, 2:08 AMbut you can still see the history on the permission
KevinJ of Kansas
08/15/2019, 2:08 AMat the custom role