a suiteql query against the supportcase table (select *) does not seem to pull the contact field. This field is visible via the UI and other methods but am I missing something that suiteanalytics can't get that field for some reason?
s
Sandii
11/30/2020, 8:30 PM
Contact appears to be a join on the supportcase table. Go to Setup -> Records Catalog (its the very last one on the bottom)
Sandii
11/30/2020, 8:31 PM
You can see all the fields/joins there
m
michoel
11/30/2020, 9:03 PM
SELECT *
is pretty temperamental in my experience. Don't rely on it showing all fields.
h
HL
12/02/2020, 5:45 PM
It's pulling everything under the Analytics Browser, not the Connect Browser as far as I can tell. (4th tab) Analytics Browser.
s
Sandii
12/02/2020, 5:50 PM
the contact is connected to the company which is connected to the case I think