Hi, Does anyone have an issue with giving access t...
# generalh
Hubert
07/30/2026, 6:05 PMHi, Does anyone have an issue with giving access to the sandbox account? When I try to do that it takes me to the "buy more licenses screen"?
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Eric B
07/30/2026, 6:31 PMYou can "get around that" by removing login access to the few that don't need to access sandbox.
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Hubert
07/30/2026, 6:32 PM@Eric B Thank you for your prompt response. The problem is that I have only 2 users on the SB and 98 free spots... The production is "full" tho. I just refreshed it and I am wondering if that has something to do with it
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Edgar Valdes
07/30/2026, 6:49 PMAre the ones in SB also in PROD?
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Hubert
07/30/2026, 6:49 PMyes
Hubert
07/30/2026, 6:51 PMI will give it more time and I will try again, since it's a distributed system maybe some information hasn't propagated yet
Hubert
07/30/2026, 10:00 PM@Eric B @Edgar Valdes FYI. I was able to do it after a while. Thanks for responding.