Shelby Owens
07/09/2026, 7:59 PMCeligo AI
07/09/2026, 8:00 PMAI generated answer (using internal Slack threads):Based on the conversations, it appears that once a Customer Deposit is applied to a Sales Order, it cannot be reassigned to a different Sales Order. If a deposit was placed against a customer's account and you want to apply it to a new sales order for that customer, you would first need to clear the initial deposit before creating a new sales order and deposit. However, if a deposit was created from a Sales Order using the "Create Deposit" button, it should automatically apply when the Sales Order is invoiced. Please note that if a Sales Order is already billed and you need to attach a customer deposit to it, you can apply the deposit to the Invoice generated from the Sales Order. This will solve the accounting problem, but not the balance due on the sales order. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
07/09/2026, 8:00 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.851196289
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844970703
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.838745117
Celigo AI
07/09/2026, 8:00 PM