What are all the reasons that hovering over a rela...
# ask-stanley-ai
a
What are all the reasons that hovering over a related record link would render the popup with "Quick View is not available for this record"? The record exists (is not deleted), I am logged in as an Admin, and the records this is happening on are Return Authorization and Credit Memo records.
c
AI generated answer (using internal Slack threads):
Based on the conversations, there could be several reasons why hovering over a related record link would render the popup with "Quick View is not available for this record": 1. The record might be inaccessible due to permissions, even if you are logged in as an Admin. Ensure that the role you are using has the necessary permissions to access the record. 2. There could be an issue with the record type. Some record types, like Item Receipt, might have certain restrictions or quirks that prevent the quick view from working as expected. 3. The record might be linked to other transactions, but it might not exist in the system. You can verify this by finding out the internal ID of the record from the link and trying to access it directly. 4. The record might not be set up to be clickable in view mode. This could be due to the settings of the custom record or the sublist line it is set on. 5. There might be a bug or issue with the NetSuite system itself that is preventing the quick view from working. Remember, these are potential reasons and might not cover all possible scenarios. Always double-check the settings and permissions of the records and roles involved. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832092285
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83038336
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.821899474
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