Why are changes to the Name (Field ID:

altname

) on custom record aren't showing up in the System Notes?

AI generated answer (using internal Slack threads):

The changes to the Name (Field ID:

altname

) on a custom record might not be showing up in the System Notes due to the way NetSuite handles changes to list values. If you update a field on a record to a different value from a list, the change can be logged in System Notes. However, if you edit the value in the list itself, that change wouldn't appear in the system notes of the record. This is because you're not technically changing the referenced Internal ID of the list value, so NetSuite doesn't count that as a change to display in System Notes. Additionally, it's important to note that not all fields are captured in the System Notes. Some native fields and custom fields may not show changes in the System Notes. This is a known limitation within NetSuite and it's something that they are working on improving in future versions. Furthermore, if a field value is changed by a script, it may not be reflected in the System Notes as a change made by a real user. However, you can usually see this information under the System Information of the record. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******