In SuiteCommerce Advanced, a customer has an error...
# ask-stanley-ai
m
In SuiteCommerce Advanced, a customer has an error with one item added into the shopping cart. How can I see what is the item which make the problem ? Is there an option to detect this item or these items ? I know there is a link to clean the shopping cart, but I don't want to use it because I need to detect the items with problems.
c
AI generated answer (using internal Slack threads):
In SuiteCommerce Advanced, you can debug the issue with the shopping cart by inspecting the browser's console and network tabs. Here's how you can do it: 1. Open the browser's developer tools (usually by pressing F12 or right-clicking on the page and selecting "Inspect"). 2. Go to the "Console" tab. This is where JavaScript errors are logged. If there's an issue with a specific item, it might be logged here. 3. Go to the "Network" tab. This is where all the network requests made by the page are logged. You can filter by XHR requests to see only the requests made to the server. When an item is added to the cart, a request is made to the server with the item's details. You can inspect these requests to see if there's an issue with a specific item. Remember to have the developer tools open before you reproduce the issue, as some logs might not be captured if the tools are opened after the fact. Also, you can check the SuiteCommerce configuration in NetSuite to see if there's any setting that might be causing the issue. For example, there might be a setting that prevents certain items from being added to the cart. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83227551
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.822998047
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819213927
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