Hi, I have a friend who will be taking over a new role as Netsuite Admin. Their other admin left and their trying to get him access. But the company works in a grey area where they dont sell cannabis but their in the sector. Anyway being that their bank has placed a temp hold on their account. he told me that as far as he knows they pay netsuite quarterly or monthly etc and he was told the payment should be withdrawn end of this week but the account is on hold. Does anyone know if there is a grace period. the bank told his company if all is good the hold will auto lift in 7 days so next week. I would assume that would be okay its not like its 30 days etc they will maybe pay a late fee etc?

@Arthur Bagumyan I'd speak firstly with your accounting team to determine the exact terms you have regarding payment with NetSuite. That will help a lot. I had a similar experience where we were not able to pay at the agreed upon interval, I reached out to my NetSuite Account rep, explained the circumstances, and they dropped the late fee that would have been charged within 24 hours. I wouldn't worry too much.

Hi Blade Thank you I will convey this to him.

Glad I could share my insight