Daniel Patton
06/29/2026, 3:01 PMCeligo AI
06/29/2026, 3:01 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** Yes, a mass update can trigger user events in NetSuite. However, it's important to note that the behavior of mass updates is slightly different from regular updates. When a mass update triggers a user event script, only the fields that were changed by the mass update are passed to the script, not the full record. However, there are instances where a mass update may not trigger a user event script. For example, in the case of the built-in Mass Price Update, it has been reported that it does not trigger the afterSubmit User Event script deployed on the Inventory Item record. Also, the changes made by the mass update may not show up in the System Information / System Notes on the record, leaving no audit trail of the change. If you need more standard behavior, you might want to consider using a map/reduce script. This gives you more control over the process and can ensure that all necessary events are triggered and logged. As for preventing a mass update from triggering user events, there is no standard way to do this. The triggering of user events is a built-in feature of NetSuite's mass update functionality and cannot be turned off. However, you can control what happens in your user event script based on the context in which it is running. For example, you could check if the context is a mass update and, if so, exit the script early to effectively prevent it from doing anything.
Celigo AI
06/29/2026, 3:02 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
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Slack thread 2: here (available only if the original thread was posted in the last 90 days)
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Celigo AI
06/29/2026, 3:02 PM