Jschmidt
06/26/2026, 1:10 PMCeligo AI
06/26/2026, 1:10 PMAI generated answer (using internal Slack threads):Based on the conversations, it seems that setting the inventory detail to 0 on a Work Order (WO) issue once the quantity is removed is not directly possible in NetSuite. This is because NetSuite requires inventory detail for items even if the quantity is set to 0. In the first conversation, the user was trying to set the item quantity to 0 in a credit memo to avoid impacting the inventory and item cost. However, NetSuite requested inventory detail. The solution provided was to issue a credit or refund on the invoice where the inventory is not returned. This approach bypasses the restriction and does not impact the inventory or item cost. In the second conversation, the user was trying to adjust the inventory for two items that NetSuite showed as having 1 piece each, but there were no lot numbers or serial numbers under inventory detail. The solution provided was to temporarily turn off bins for the item, adjust the inventory, and then turn the bins back on. In the third conversation, the user was facing an issue where the inventory on hand was zero but the item still had value. The solution provided was to check for any backdated transactions still processing in costs and to run an inventory valuation to see if costs are still being calculated. The user was informed that the items with 0 on hand which still hold a value would be fixed once the inventory costing calculation is completed. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
06/26/2026, 1:10 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844543457
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839355528
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834777713
Celigo AI
06/26/2026, 1:10 PM