set a schedule for saved search to email specific ...
# ask-stanley-ai
j
set a schedule for saved search to email specific recipients, but it never went out. Why?
c
AI generated answer (using internal Slack threads):
There could be several reasons why the scheduled saved search email did not go out: 1. Email Delivery Issues: Check the "Undelivered Emails" under Lists -> Mailing -> Undelivered Emails. This will show if there were any issues in sending the email. If the recipient's email is an Outlook account, there might be issues as automated emails sometimes have trouble with Outlook. 2. Saved Search Configuration: Ensure that the saved search is correctly configured to send emails. The recipients, schedule, and other settings should be correctly set up. 3. NetSuite Version Issues: There have been instances where the scheduling of saved searches behaved differently after a NetSuite version update. If you recently updated your NetSuite version, this could be a potential cause. 4. Data Issues: The saved search will only send an email if there are new or updated records that match the search criteria. If no new or updated records were found, the email might not be sent. 5. Workflow Limitations: If you are using a workflow to send the email, note that workflows run on each record individually. If you want an email to be sent anytime a record is updated and also include ALL the results of the search, this is not achievable with saved search emails or workflows. Remember to always double-check your saved search and email settings, and ensure that the data being searched is updated as expected. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.857238829
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.855957031
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.853393614
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